Contact

The Office of Global Services is committed to supporting international students and scholars virtually and in person. As we welcome guests back to our office on an appointment only basis, it is important to recognize our shared responsibility and respect for our community’s health and safety.

This page contains the latest information and updates about our in-person and virtual service offerings, answers to frequently asked questions, helpful resources, and available contact information.

Our website will be continually updated, so please check back regularly to review updates and additional information. We also encourage you to visit the university’s dedicated COVID-19 reopening website for additional information.

Visiting Our Office

Our office on the Boston campus is open for limited in-person services by appointment only.

We will be open Monday 8:30 am – 7:00 pm and Tuesday – Friday from 8:30 am to 5:00 pm (Note: We are closed on Tuesdays from 3:00pm – 4:00pm for all staff training and meeting). For the safety and health of our students and staff, we cannot allow more than 1 student in the lobby at one time.

Below are the in-person services currently available at our office:

• Document pick-up
  • This only applies to documents that cannot be sent electronically such as DS-2019s, SSN Letters or I-20s that require a wet signature, etc. (Note: Your request must be approved in order to pick up a document.)
  • We will continue to send all I-20s electronically unless there are extenuating circumstances.
• General questions
  • OGS is re-opening for limited in-person services, however we strongly encourage students to call or email OGS with their questions before scheduling an appointment to visit in person.
  • OGS phone hours are Monday – Friday 8:30am – 5:00pm

If the service you seek requires a visit to our office, please keep in mind:

• There will be no waiting space in our lobby, so please limit parties to one person.
• Arrive on time for your appointment. Guests arriving late or without an appointment will be required to re-schedule an appointment to visit the office.
• Please have your Husky card ready and available if you are picking up a document. We will not release documents without seeing a photo ID.
• Follow floor markings to maintain social distancing between the front desk and other patrons.

To schedule an appointment to visit the OGS office, please click here.

Remote Services

• Advising appointments: All scheduled advising appointments will be held using Microsoft Teams.
  • If a staff member schedules an appointment for you to meet with an advisor, please check the confirmation email for a link to join the Teams meeting.
• Phone and email advising: OGS phone lines remain active from 8:30am – 5:00pm Monday – Friday if you need to speak with an OGS staff member for any questions or concerns.
• You can email [email protected] if you would like to connect with an advisor over email.
• I-20 processing: Based on the SEVP Guidance , OGS is temporarily allowed to send I-20 documents electronically to student’s university email addresses.
  • Unless there are extenuating circumstances, all I-20s will be emailed to students and will not be printed for pick up.

Please make sure to review the information provided on the OGS website regarding your topic . If you require further assistance please reach out to the appropriate party below (please review all contact information prior to sending your inquiry.

When emailing OGS please include your NUID number (found in your myNortheastern portal) in the subject line of your email.

General questions for F-1 and J-1 students please email: [email protected]

General questions for J-1 Scholars please email: [email protected]

Specific questions about orientation and programming please email: [email protected]

Specific questions about Academic Services and Mentor program please email: [email protected]

Specific questions for students studying at the Canadian Campuses please email: [email protected]

FOR THE MEDIA: To request an interview for a news story, call Northeastern Media & Press Relations at 617-373-5471 or email with a request.

+1-617-373-2310

Email: [email protected]

Office of Global Services
354 Richards Hall
360 Huntington Avenue
Boston, MA 02115

For expedited/trackable shipping:

Use ESHIP GLOBAL. Students are responsible for the cost of shipping.

1. Go to: https://study.eshipglobal.com/

2. Sign up with your Northeastern email address

3. Use student login

4. Receive documents

5. Northeastern University

6. Office of Global Services (continuing students)

7. Enter receiver’s address

8. Select service (FedEx / DHL / United Parcel Service)

9. Pay for the service. A prepaid label will be created and emailed to the Office of Global Services. We will ship the document as soon as it is processed.

Jenn Christ
Senior Director

Allison Hogan
Director of Student Services and Operations

Anna Choudhury
Director of the Office of Global Services – Canada

Megan Compaine
Associate Director of Academic Services and International Student Support

Rachael Elliott
Associate Director of Comprehensive Advising

Yukii Ntumba
Associate Director of Comprehensive Advising

Simeon Rangelov
Associate Director of SEVIS Compliance and Operations

Desiree Waits
Associate Director of International Student Services – Seattle Campus

Yukii Ntumba
Associate Director of Comprehensive Advising

Rachael Elliott
Associate Director of Comprehensive Advising

Leah Boccaccio
Assistant Director of Comprehensive Advising

Alyssa Bulpett
Assistant Director of Comprehensive Advising

Rachel Hollabaugh
Assistant Director of Comprehensive Advising

Max Anderson
Senior International Student and Scholar Advisor

Eunah Bang
International Student and Scholar Advisor

Lei Fan
International Student and Scholar Advisor

Chelsea Litalien
International Student and Scholar Advisor

Alyson Stearns
International Student and Scholar Advisor

Ducis Viard
International Student and Scholar Advisor

Jason Yang
International Student and Scholar Advisor

Allison Hogan
Director of Student Services and Operations

Simeon Rangelov
Associate Director of SEVIS Compliance and Operations

Evan Coyne
Assistant International Student and Scholar Advisor

Emma Dempster-Greenbaum
Assistant International Student and Scholar Advisor

Jamie Lustig
Assistant International Student and Scholar Advisor

Jayson Madara
SEVIS Coordinator

Sabina Muccigrosso
Assistant International Student and Scholar Advisor

Pay Mustafa
Assistant International Student and Scholar Advisor

Megan Compaine
Associate Director of Academic Services and International Student Support

Kassie Little
Program Manager

Audrey Strong
Program Manager

Anna Choudhury
Associate Director of International Student Service – Toronto Campus

Desiree Waits
Associate Director of International Student Services – Seattle Campus

Giscard Dimanche
Assistant Director of Comprehensive Advising – Silicon Valley Campus

Deborah Herlocker-Freeman
International Student and Scholar Advisor – Seattle Campus

Monica Holmes
International Student Advisor – Roux Institute

Hannah Vagos
Assistant International Student Advisor – Roux Institute

Nina Liu
International Student and Scholar Advisor – Vancouver Campus

Juan Taitague
International Student and Scholar Advisor – Bay Area

Yueli Wang
Student Service Advisor – Vancouver Campus