Our mission

Our mission is to provide international and non-native English speaking students with high-quality language, academic, and cultural support and to support our faculty and staff with professional development in global understanding and intercultural skills.

Our core values provide the foundation of our work, shape our culture, and reflect our commitment to you.

  • Integrity: We promise to provide honest and fair services
  • Quality: We create and deliver excellent support and services for positive impact
  • Respect: We treat everyone with dignity and care

GSS has been recognized by The Center for Global Education at UCLA and NAFSA.

About

Where to find GSS and the International Tutoring Center (ITC)

Students can access GSS and ITC programs and team members in person at our Boston location. Many services can also be found online for students, faculty, and staff.

  • Boston Main Campus (Snell Library, Room 088)  These tutorials are available for all current students in Boston. Room 088 is in the basement of Snell Library. Once you pass through the main entrance with your Husky Card, take a right and head down the stairs.
  • Boston Broad Street Campus (89 Broad Street, Room 208)  These tutorials are available for all current students in Boston but will be prioritized for NU Global students (Global Pathways, NU Immerse, and Global Classroom–Bachelor Completion). NU Global students can make three appointments per week if the third is on Broad Street Campus. Please email GSS globalss@northeastern.edu to make this appointment.
  • Online – Students currently enrolled across our locations can access tutorials, live workshops, recorded workshops, and more.

Meet the GSS Team

Whitney Wotkyns

She is the director of GSS and ITC and has worked and lived in Great Britain and studied in Japan. She is pursuing her EdD in higher education and holds a MA in intercultural relations and a BA in sociology. She enjoys traveling and learning about new cultures.

Jacquelyn Bertman

She is the assistant director of GSS and has worked in the field of ESL/EFL since 2012. She lived and worked in Colombia and enjoys sharing the common ground of living abroad with students.

Ethan Whittet

He is the English language specialist and holds a PhD in English. He conducts research, manages the day-to-day operations of the ITC, tutors students, and promotes the services of GSS.

Jay Ryan

He is the student support specialist and instructor for the Listening and Speaking classes and Reading Workshops. He also advises NU Immerse students.

Zirui Yan

She is the student support coordinator and holds a MS in corporate communication and a BA in Spanish language and literature. She co-founded Lean In To Grow—a Lean In Circle that empowers international students by inviting speakers to share their inspiring stories.

Cristine McMartin-Miller

She is an associate teaching professor in the NU Global Program and teaches and oversees courses in ESL academic writing, listening, and speaking. She also serves as the program coordinator of the ITC.