Our mission

Our mission is to provide international and multilingual students, scholars, faculty, and staff with high-quality language, academic, and cultural support and to support our faculty and staff with professional development in global understanding and intercultural skills.

Our core values provide the foundation of our work, shape our culture, and reflect our commitment to you.

  • Integrity: We promise to provide honest and fair services
  • Quality: We create and deliver excellent support and services for positive impact
  • Respect: We treat everyone with dignity and care

GSS has been recognized by The Center for Global Education at UCLA and NAFSA.


Where to find GSS and the International Tutoring Center (ITC)

GSS and ITC programs and team members are based at Northeastern’s Boston campus. All our services can be found and accessed online.

In Boston: Students located or visiting Boston can access in-person tutorials in 175 Richards Hall or online seven days per week!

Online: Students currently enrolled across the Northeastern Global University System can access online tutorials seven days per week! All GSS courses and workshops are offered online.

Learn More About GSS Services

Meet the GSS Team

Crissy McMartin-Miller

She is the interim Director of GSS. She is also a teaching professor in the NU Global program. Crissy teaches, designs, and oversees courses for multilingual/international undergraduate and graduate students across the university. Her research interests are multilingual writing feedback and language tutor training. Crissy's hobbies are reading, taking walks, and traveling; her ultimate goal is to visit every U.S. state and as many countries as possible.

Jimmy Liu

He is the interim English Language Specialist of GSS. Jimmy graduated from Boston University with a BA in East Asian Studies and recently earned a MA in Political Science concentrating in international relations from Northeastern University. He has taught and tutored in various local and international schools and institutions. His research interests are issues in human security, international development, and infrastructure resilience in developing countries.

Yu-Wei Lo

He is the Marketing Coordinator, is from Taiwan, and is pursuing a master's degree in Digital Media, having completed the Global Pathways program. He has three years of experience working for several global media agencies and believes that media plays a crucial role in influencing people’s lives. In his free time, he loves to visit museums and walk in nature.